Clients ING-Kopernik

Client

ING

Our Contribution

Design
Development

Technologies
  • SharePoint 2013

Client Profile

ING Life Insurance in Bulgaria is a branch of ING Group – a global financial institution with branches in more than 40 countries. ING Life Insurance provides individual and group insurance services – saving, protection and investment life insurances. The company has offices in all major Bulgarian cities and country-wide insurance agent network.

The Solution

ING Life Insurance needed a secure, stable and scalable online solution to support distribution channels and increase service level and client experience. The solution should be complied with all corporate policies for security and reliability. 

BSH developed Single-Sign-On solution providing secure mechanism to incorporate the existing ING internal network applications into the SharePoint 2013 based extranet portal. It provides  all partners from all distribution channels with variety of functionalities helping them to perform their daily tasks. The portal offers access to client information and contract data, ensuring better client service. The Tasks module allows its users to organize the tasks related to client services and meetings following the workflow and business process.